Tina J Com

Cause i still do not have a phone and now that i am out of the hospital

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because it does not work!!!!

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Pros:
  • It worked and i get food stamps so it helped
Cons:
  • Can not get a phone and now you are saying i am not in there ok

Preferred solution: Apology

User's recommendation: dont know

Anonymous
map-marker Colorado Springs, Colorado

Hold....

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Been on hold and then disconnected. Hold times are too long

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David K Rbz

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Verified Reviewer
| map-marker Norman, Oklahoma

Yes if they fix it

My sim network provider is locked n i still have my sim n need to get it re-activated so i can use my phone

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Anonymous
map-marker Council Bluffs, Iowa

Be weary

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phone says no service/out of service range. sent in a repair ticket plus contacted costumer service.

it's been a week. nothing

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Monica R Kxr

My cell phone locked

My cell locked and can't make calls cause says sim is locked and network is locked

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Pros:
  • Previous response to problems
Reason of review:
Not as described/ advertised
Nicklos Zmi

I had the worst luck ever

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I'm trying to take my. terracom card and put it inside of a Sprint phone. I need the device unlock to use it.

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Pros:
  • Improved customer service
Cons:
  • No one could give me the address or phone to an actual store
  • Unpredictable phone behavior
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

Anonymous

Being lied to multiple times

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I have been lied to about multiple things by many of their employees.

I left assist wireless because of all the B.S. and now I am finding out that terracom is as bad if not worse.

DO NOT BELIEVE WHAT THEY TELL YOU UNTIL YOU FIND OUT FOR SURE FROM THESE ***

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Cons:
  • Liars one and all
Reason of review:
All the b.s.
Avice Lbu

Need a phone dont own one and havent it got stolen

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It would ring once in needing a new phone mine was stolen and haven't had it

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Pros:
  • Previous response to problems
Cons:
  • Speaking to non-english customer service
Reason of review:
Need to cut off other phone it been stolen

Preferred solution: Let the company propose a solution

Nicklos Zmi

To unlock sim with diffrent phone carrier

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I'm trying to. in this device so I can put my SIM card in it. another service

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Pros:
  • Improved customer service
Cons:
  • Refuses to act on my requests
  • No one could give me the address or phone to an actual store
  • False advertisement
Reason of review:
Bad quality

Preferred solution: Let the company propose a solution

Jeremy Ngj

Son card

Recived a d

Sim card in mail hpw do i activate it

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Reason of review:
Access/ activation issues

Preferred solution: Full refund

Anonymous
map-marker Wichita, Kansas

Check to see if my Obama phone is enrought

Hi I wanT to know if my proof of food stamps came through so I can continue my services with you guy's. I was told iI would be getting a new SIM card.

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Warnie L

I have no service at all

Im not sure. I left my phone at a friends house for a couple days and when I got it back it wont work. It says no service sim wont allow mms#2

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Aleric Vhd

Account number

I lost my account number and wondering if you can get from phone number, please communicate through text

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Reason of review:
Lost account number

Preferred solution: Recover account number

Jasmyn Ere

Puk code to sim

I accidentally locked my sim card and it requires a puk unlock code to restore my sim.

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Reason of review:
Poor customer service

Preferred solution: Give me the puk unlock code

Davionna Ocm

Pitiful customer service

My phone keeps getting suspended and when I call in they tell me it at my request. Arguing me that I called in and requested this now I have to reapply basically and send them my proof of income photo id and it takes 48 hours. SMH clearly you should investi these kind of request before suspending the line

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Loss:
$1000
Reason of review:
Poor customer service

Preferred solution: Change providers