Terracom Wireless
Reviews and Complaints
Cause i still do not have a phone and now that i am out of the hospital
because it does not work!!!!
- It worked and i get food stamps so it helped
- Can not get a phone and now you are saying i am not in there ok
Preferred solution: Apology
User's recommendation: dont know
Hold....
Been on hold and then disconnected. Hold times are too long
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Verified Reviewer | Norman, OklahomaYes if they fix it
My sim network provider is locked n i still have my sim n need to get it re-activated so i can use my phone
Be weary
phone says no service/out of service range. sent in a repair ticket plus contacted costumer service.
it's been a week. nothing
My cell phone locked
My cell locked and can't make calls cause says sim is locked and network is locked
- Previous response to problems
I had the worst luck ever
I'm trying to take my. terracom card and put it inside of a Sprint phone. I need the device unlock to use it.
- Improved customer service
- No one could give me the address or phone to an actual store
- Unpredictable phone behavior
Preferred solution: Let the company propose a solution
Being lied to multiple times
I have been lied to about multiple things by many of their employees.
I left assist wireless because of all the B.S. and now I am finding out that terracom is as bad if not worse.
DO NOT BELIEVE WHAT THEY TELL YOU UNTIL YOU FIND OUT FOR SURE FROM THESE ***
- Liars one and all
Need a phone dont own one and havent it got stolen
It would ring once in needing a new phone mine was stolen and haven't had it
- Previous response to problems
- Speaking to non-english customer service
Preferred solution: Let the company propose a solution
To unlock sim with diffrent phone carrier
I'm trying to. in this device so I can put my SIM card in it. another service
- Improved customer service
- Refuses to act on my requests
- No one could give me the address or phone to an actual store
- False advertisement
Preferred solution: Let the company propose a solution
Son card
Recived a d
Sim card in mail hpw do i activate it
Preferred solution: Full refund
Check to see if my Obama phone is enrought
Hi I wanT to know if my proof of food stamps came through so I can continue my services with you guy's. I was told iI would be getting a new SIM card.
I have no service at all
Im not sure. I left my phone at a friends house for a couple days and when I got it back it wont work. It says no service sim wont allow mms#2
Account number
I lost my account number and wondering if you can get from phone number, please communicate through text
Preferred solution: Recover account number
Puk code to sim
I accidentally locked my sim card and it requires a puk unlock code to restore my sim.
Preferred solution: Give me the puk unlock code
Pitiful customer service
My phone keeps getting suspended and when I call in they tell me it at my request. Arguing me that I called in and requested this now I have to reapply basically and send them my proof of income photo id and it takes 48 hours. SMH clearly you should investi these kind of request before suspending the line
Preferred solution: Change providers
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