The official Terracom Wireless phone number is the toll-free number 1-888-716-8880. All calls have to be made to this number. The caller is transferred to the right department or expert who will attend to the caller's problem or request. Queries regarding data top-up, voice top-up, upgrading and replacing phones, and more can be discussed by phone. The number is available Monday through Friday from 9:00 AM to 6:00 PM CST. Customer service is closed on Saturdays, Sundays, and federal holidays.
The company has no published email address. However, customers can send written messages to customer service via the Terracom Wireless Phones website. Go to the website and click on Contact Us. A new page will open where customers can input their details and add comments. Once the form is submitted, it will be reviewed by an expert team member. The team will come back with a solution. Alternatively, customers can send letters to the company's mailing address. The corporate office address is TerraCom Wireless, PO Box 13006, Oklahoma City, Oklahoma 73113-1006, United States.
The Terracom Wireless application is user-friendly and easy to use. The first step is to download and install the app on a device. This app is designed specifically for TerraCom Wireless subscribers only. The app lets subscribers check their minute balances and view their current invoices. Customers can also pay their bills, open a service request, or complete annual recertification. This app allows subscribers to buy new equipment from the various handsets available.
The Terracom Wireless live chat option is ideal for quick responses from the company. To use the live chat option, go to the company's website, click on Support, and then Online Chat Support. If a customer experiences problems with a broken TerraCom Wireless handset, visit Support on the official website for live chat support. Follow the prompt on the new page.
